Netcracker's Professional Services
Service providers are under immense pressure to reduce the time and costs required to bring services to market, while maintaining the best possible experience for their customers. In many cases, even small product changes require grand-scale operational or business transformations. Without the appropriate resources, expertise and guidance, service providers may struggle to keep costs down and service levels high, while making their operations more efficient.
Netcracker's diverse set of Consulting, Professional and Managed Services are designed to help service providers tackle the issues facing them today as well as the challenges that will arise in the future. Netcracker's team of seasoned industry experts provide the critical insight, best practices, expertise and tools that can unlock service providers' full potential.
As a CMMI Level 5 appraised services organization, Netcracker's methodologies have been validated by experts across the business world.
Netcracker's services are compartmentalized into three branches:
- Consulting Services
Netcracker's Consulting Services help service providers plan, assess and build the business case for any project, ensuring that customers also have the resources to optimize those initiatives once implemented. Netcracker's team is comprised of experts across industries with decades of communications industry experience. With access to this information and best practices, service providers can guarantee the success of any transformation.
- Professional Services
Netcracker's suite of Professional Services consist of comprehensive maintenance, delivery, support and implementation services that ensure service providers can deploy and manage cutting-edge transformation programs.
- Managed Services
Netcracker's Managed Services include on-premises and hosted managed services, as well as a build, operate and transfer (BOT) model, which consists of Netcracker building and deploying a system and then moving it to the service provider's location once it is established.
Together with NEC, Netcracker is constantly expanding its joint services portfolio and capabilities worldwide.